At e-Based Security, we work diligently to design and build products that provide the utmost reliability. A failure of the system means a breakdown of network security, which we consider unacceptable. To remedy any system failures that may occur, we offer Free Instant Replacement on all The Box systems, an industry first.

To support our Free Instant Replacement service, e-Based Security keeps a detailed database of each customer's unique settings so that if an equipment failure does occur, we can have a brand new system in place, and up and running within 24 hours.

Naturally, there are limitations to our Free Instant Replacement Service, including:

• External causes such as abuse, misuse, or problems with electrical power
• Servicing not authorized by e-Based Security
• Problems caused by using accessories, parts, or components not supplied by e-Based Security or its partners